Q. What if my library card is currently expired?
Please call Omaha Public Library at 402-444-4800, and they will help you over the phone. You may also use AskOPL's chat feature.
Staff will ask for your:
- Birth Date
- Library Barcode (on the back of your library card)
They should then be able to extend your account until August 31, 2020 as a courtesy.
When the library branches reopen to the public, you may fully renew your account by visiting any branch location and presenting your photo ID and address verification.
If you are unable to give all four required pieces of information over the phone or via chat, please reach out to the Borrower Services Manager, Jessica Johnson, at firstname.lastname@example.org for assistance.