I tried to request a hold on a book but top of the screen said "hold denied". Why?
Thanks for asking! It looks like our last copies of Acts of Mercy are no longer in the system - either lost or just plain worn out - so the hold didn't go through because there was no book to attach it to. After a little while the record for Acts of Mercy will stop showing up in the catalog - you just happened to catch it before it disappeared.
If you're really interested in Acts of Mercy - trying to finish out the Mercy Street series, etc. - you might consider inter-library loan. We can call out to library systems around the country to see if anyone will lend you a copy through us. ILL service comes with a postage charge, but you can weigh it against the cost of a used copy.
Thanks again for your question, and sorry for the inconvenience - feel free to call 402-444-4800 with additional questions.