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Why can't I change my pin?

I have tried to change my PIN, and it keeps saying it's an error and to contact the Library. I had a book on hold and I want to make sure that if it's ready, that I get it picked up.
Last Updated: Dec 23, 2017  |  50 Views

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Sorry for the late reply! You did not provide your name or barcode number, but looking up the email you used, there is an item ready for pickup for you (if that is your email). You can always call any branch to ask about a hold, too. When you go in to pick up the hold, you can reset your PIN at the same time (bring a photo ID). Normally you should be able to reset your PIN by clicking on the "forgot your PIN" option on the log-in screen; the system will send a link to the email in your library account to set a new PIN.

Let us know if you have further troubles!

Martha/Main Library 

Answered by Lindsey BrayBookmark and Share

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