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My pin doesn't work! My account number is 23149009590280, and my name is Charles Johanningsmeier

Last Updated: Apr 28, 2014  |  36 Views
Topics: My Account

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It looks like you have an e-mail listed in your account, so you should be able to click the "Forgot my pin" link after you fill in your barcode on the log-in page--that will send you a link where you can reset your PIN (the email is one starting "emma."). If that doesn't work, you can visit any branch with a picture ID and staff can reset it for you. For security reasons we can't reset it for you over the phone or by email, unfortunately.

I hope this helps!

Martha/Main Library

Answered by Martha GrenzebackBookmark and Share

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