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I tried to place a hold on a book online, and a message came up saying something is wrong with my library record and to see a librarian. please advise

Last Updated: Dec 23, 2017  |  13 Views
Topics: Catalog, Holds

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Answer

Thank you for using AskOPL! At first glance - running a search by your email address - it looks like your library account has come up for renewal. Every few years we confirm residency and contact information; you can renew your card at any of our 12 library locations by bringing in a driver's license or other photo ID. If your ID shows your current Douglas County address, no additional address verification is required, but if you've moved recently just bring along a utility bill, vehicle registration, or piece of business mail dated in the last 30 days to confirm the new address. Once that's taken care of your account will be renewed through 2019. 

In the mean time, we can go ahead and get a request placed on that item for you! Feel free to reply here with your library card # and the title that you're looking for, or give a call to 402-444-4800 or your local library branch. 

Thanks again!

Answered by Mark SorensenBookmark and Share

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