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I don't know my pin but when I type my barcode, it says my barcode doesn't exist?

I went to log in, but I don't know my pin. I pressed the "Forgot my pin" button and typed in my barcode. It says my barcode doesn't work and doesn't exist. I know it isn't expired because I got it one week ago. Should I call the library to receive my pin?
Last Updated: Mar 17, 2014  |  79 Views

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If you could give me your name I can look you up in our system and see what is up with your account. They won't give a PIN out over the phone. If the reset for the PIN isn't working online you would have to come into any Omaha Public Library branch and show some ID to rest the PIN.

Answered by John CarlottoBookmark and Share

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