How come when you changed your receipts a year or two ago you no longer include the total number of items checked out and the branch phone number
both of these items were extremely helpful on the receipts. I had to call the library yesteday with a question and had to call the downtown branch, the only phone number listed on my card, and then be transferred to my branch. It was much more patron friendly with the info alreay on the receipt.
I think it may have to do with the fact that that was about the time that we were forced to go to a new integrated library system (our old catalog was no longer supported), which meant certain options were no longer possible (although we gained some new functionalities--there are always pluses and minuses!).
I agree with you that those are excellent ideas--I will check with our tech people to see if it might be possible to reinstitute them.
Thanks for bringing this up!