what is the "normal" time a book will be on hold?
When an item comes in to fill a hold request our system will keep it for you for 2 weeks from the point when we scan the bar code.
It takes a day or so for our system to process this and notify you via phone, text, or email that it is here for you, and obviously longer if we have to send the notification via the regular mail. So we usually say you have around 10 days from when you get your notification before we'll send the item along to the next person or back to the regular shelves.
However, that's just if the item has come in and is available for checkout. If it is a popular item that many people are waiting for, it could be that it isn't ready for you yet as you could be down on the list. The waiting period then varies, depending on how many copies of an item we have and how many people are waiting for it. You would still be notified when it is ready for you to check out, and from that point would have the 10 or so days discussed above.
If you wish to reply with your card number, I can check the status of your holds for you. Or you can contact any library branch for more information. Please let me know if you have any further questions. Thanks!