If i delet a video download
Sorry for the delay on answering your questions as I catch up with the back-log. Usually deleting a video also checks it back in, but sometimes depending on how your computer is set up it may not register properly.
The best bet is after you delete something is to visit our eBook website and log into your account to see if it is off your record. Otherwise, contact us with your library card number and we will get in touch with Overdrive for them to remove it from your account.
Also, I noticed since my last email to you that there have been some updates to Windows Media Player, Adobe Digital Editions, as well as Overdrive itself recently. That may also be part of the problem
Please contact us again for any other problems. Thank you!