I would like to complain about the library manager at Swanson Branch at 2:00 pm today, Saturday, June 2, 2012. There were two lines to check out.
I am so sorry you had an unpleasant experience at the Swanson Library. Thank you for bringing this matter to our attention. We want to be sure to accommodate handicapped patrons.
We do have a service for patrons who are handicapped or homebound to have books delivered to your house. To register you would contact the circulation department at W. Dale Clark Main Library at 402.444.4809.
Below is the information of who qualifies.
· Any borrower with an impairment that prevents him/her from moving around easily. This would include borrowers in wheelchairs, borrowers who use leg braces, borrowers who use walkers or crutches, borrowers who are sight impaired, etc.
· A borrower who is temporarily handicapped with an injury such as a broken leg or hip may have his/her borrower type changed to Homebound during recuperation.
· Many borrowers are mobile during good weather. Winter weather makes travel difficult for elderly borrowers. It is okay, on a seasonal basis, to mail items to the homes of these borrowers.
If you would like to continue using the branch library, we also have self-check out stations
that you can use that usually have no wait time. I hope this helps. Please feel free to
contact us again if you have any other questions or concerns.