Every time we are at this library, there are people talking on phones,beaing rude,making noise.
I'm so sorry you've had others disturb you while visiting the library. We do have some simple rules of conduct that we expect all our patrons to abide by, which include all of the things you mentioned.
If you have the same sorts of problems in the future, please let our library staff or security guards know about it as soon as possible during your visit. The only way we can fix the problem is if we are aware of it when it happens and can talk to the people creating the disturbance. We want to make sure that the library is a pleasant environment for everyone. Thank you for letting us know.