I just asked a book to be held but it did not ask me where I wanted to pick it up. Did you stop providing that service so I have to go to the
Hello, and thanks for asking! Once you are logged into your account online, you can set or change your hold pickup location preferences by clicking on the arrow next to your username, which will appear in the upper right hand corner of the page. You will then see a drop-down menu with a row of icons at the top. Click on the cog icon for Settings. Once you're under Settings, look under Account Preferences for Holds and Pickup Location, where you can click "Change" to set your preferred pickup location for holds. Hope this helps.