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Finding authors

Why didn't Ellen Bryon books come up when doing a search on her name. Tried several different ways. You have at least 3 of her books in your catalogue. I was lucky I remembered the book title and was able to find it and put it on hold.
Last Updated: Mar 12, 2018  |  4 Views

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That is very frustrating and I apologize for that. When I searched just now under her name the three books and two ebooks came up but they should have come up for you when you searched. I noticed that if you mistype her name that the system is not very good at suggesting the correct name. I tried typing in Ellen Byron and all it could suggest was Ellen Brown. I will see if there is some way we can make that result better.

If you were searching this morning before 9 am we were doing an upgrade in our catalog and that might have caused the problem. Even so, it is very aggravating when systems don't work properly. 


Answered by Deirdre RouttBookmark and Share

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