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I returned 2 movies, but they haven't dropped off my checked out items

Returned Bad Mom's Christmas and LBJ on 3/5 around lunch time. Today, 3/7, they are still showing as checked out on my account. What steps need taking to get them to drop off? Thanks
Last Updated: Mar 07, 2018  |  1 Views
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Thanks for asking! I can flag them with a status we call "Claim Return", which will remove them from your account, and initiate a search for them here. It looks like you typically use the Main Library downtown; shoot an email back if you happen to have returned them to another library. 

Any library customer can have up to three items at the claim return status at any given time. Once we find them and get them checked in, the corresponding note on your account will update, but nothing will look different on your end and you won't need to take any further action. 

Let us know at 402-444-4800 if you have any questions, but for now you should be good to go. 

Thanks for using AskOPL! 

Answered by Mark SorensenBookmark and Share

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