How do I change the pickup location for my "hold" books?
Thanks for asking! Before a requested book has triggered its hold and gone 'In Transit' to the library that you had originally specified, it's easy to change the pickup location by signing in to your library account at omahalibrary.org. A direct link to your holds can be found at https://omaha.bibliocommons.com/holds after going through the login prompt. There will be a drop-down menu next to each hold that will allow you to see and change the pickup location.
Once a book is in transit or has landed on the hold shelf, the best way to change its location is by calling your neighborhood library or our Main Library at 402-444-4800. A staff member can make the necessary changes to transfer the book over at that stage, when the computer system cannot. (You can *technically* cancel and replace the hold, but beware that you'll lose your place in line - I only use that approach when I'm the only person waiting on an item.)
If you would like to change your default pickup location, or if the system is no longer even asking where you would like to hold your books [Single-Click Holds is Enabled], take a look in your account settings in My Account > My Settings > Holds and Pickup Location. (Try this link for a direct route: https://omaha.bibliocommons.com/account/pickup_location)
Thanks again for asking, and feel free to give us a call if you have any trouble! Thanks for using AskOPL.