Skip to Questions

AskOPL - If you have questions, we have answers!

Q

Take out book on hold

I am in the hospital. Can my friend check out books that I have put on hold.
Last Updated: Apr 23, 2017  |  10 Views

Was this helpful? 0   0
A

Answer

Thanks for asking! While we generally operate under very strict rules protecting the privacy and confidentiality of users' library accounts and materials, we understand that situations like this do crop up. And I think we'll have some pretty good solutions available to you. 

If you have your physical library card, either wallet or keychain size, with you at the hospital, it will really be quite simple - just have your friend bring your library card with them when they come to pick up your books. We'll scan the library card and check out the books you have on hold, most likely with no questions asked. It's one of the reasons we ask our users to be careful with their cards and report them ASAP when lost or stolen, because they are such a marker of trust and access. 

If your library card is not with you at the hospital, don't despair. Call the library where the books are being held (appears to be Swanson Library at 402-444-4852; they're closed today and tomorrow but will reopen Tuesday at 8AM) and explain the situation to a staff member there. If you can verbally confirm all the information in your library account and let us know who will be coming to pick up the books, we should be able to work out a limited, common-sense arrangement for your friend to get your holds for you. 

We'll be hoping for a swift return to your normal routines, but if you wind up in any sort of situation requiring longer recuperation at home give us a call at 402-444-4800. We have options available to deliver books by mail to patrons who are unable to travel due to health reasons along with various forms of visual impairment or disability.

Thanks for asking, and thanks for using AskOPL. All the best as you recover!

Answered by Mark SorensenBookmark and Share

Other Answers / Comments (0)


    Browse by Popular Topics

    View All Topics

    Related content from Resource & Research Guides