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Q

Overdrive stopped working!

worked last night and now it will not load or display the books I was reading
Last Updated: Apr 12, 2017  |  7 Views
Topics: e-Books

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Answer

Thanks for letting us know, and sorry for the trouble! We don't appear to have any system-level issues with Overdrive today, so let's try some troubleshooting steps for your device. I know it will feel a little formulaic, but the steps in this Overdrive Help article have worked for me when I experienced similar issues, and do tend to address most problems with the app crashing or failing to load: https://help.overdrive.com/customer/en/portal/articles/1481109-what-to-do-if-a-title-is-not-properly-loading-or-the-overdrive-app-is-crashing?b_id=15211

If you get through the checklist appropriate to your device or computer and the problem persists, please give us a call at 402-444-4800 or feel free to bring your device to your neighborhood library and we'll see if we can help find a solution. 

Thank you for using AskOPL! 

Answered by Mark SorensenBookmark and Share

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