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Does anyone review these questions? This is Valerie Belles with DOTComm. Researching a questionable email loop. Cheers! Valerie x6726

I'm looking to see if a specific email group that receives these does get reviewed and responded to - I have a ticket to look into a specific group. Thank you for your time, if you receive this!
Sincerely,
Valerie Belles
Last Updated: Dec 30, 2016  |  17 Views

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Answer

Thanks for asking! 

It appears that whatever email group the question was routed to (ask@omahalibrary.org?) is functioning as intended. We have staff scheduled to monitor the AskOPL question queue by signing into a web portal at ask.omahalibrary.org, but it's not 24/7 monitoring. We try to respond to all questions in a timely fashion but delays of up to a couple days are not impossible, depending on staffing, holiday closings, etc. 

Contact Lindsey Bray, lbray@omahalibrary.org, for more detailed information about the AskOPL service, and thanks for using AskOPL! 

Answered by Mark SorensenBookmark and Share

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